Resources
Please encourage your school to stop using "conflict resolution" and/or peer mediation for bullying situations. A true bullying situation has nothing to do with a conflict. Typically, it is not a fight over something. It is about an exploitation of an imbalance of power. One will appreciate this point further after reading the first few resource links.
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A Tool Kit for Parents to Use
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My daughter is being bullied on Facebook ... what can I do?
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Bullying ... why do parents miss it?
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AnComm’s ‘Talk About It’®
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Cyber Bullying: Bullying in the Digital Age